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INDUSTRY SOLUTIONS Flamingo Ai
Banking Solutions

True Unsupervised Machine Learning and Conversational Ai for Banks

Artificial Intelligence will add $1.2 trillion dollars in value to the banking industry by 2035.

Flamingo Ai has developed a deep knowledge of the financial services and banking sector. We understand the industry products, processes, risk, regulations, as well as the customer sales and service journeys. We also know how important data security is to you. We have built a powerful Machine Learning Brain that is trained in financial services and powers our virtual assistants to guide a customer from enquiry through to payment, as well as a myriad of service inquiries. Flamingo Ai gives you an unprecedented ability to enhance banking customer experience, improve sales conversations and service customers at scale, 24/7.

 

Flamingo Ai works with large global financial services companies providing Cognitive Virtual Assistants; banking knowledge management; and large scale analysis of unstructured and conversational data.

The Flamingo Ai Conversational Ai Platform Designed for Banks.

Easy To Configure
Flamingo Ai provides easy to configure banking customer journeys for any sales and service scenario.
White Box Ai
Inspectable, auditable and easy to modify by non-technical personnel. No answer is ever given which is not pre-approved and compliant.
Easy To Configure And Integrate
Flamingo Ai provides configurable branding and editable look-and-feel using a rich tool box of journey and aesthetic components. Connects through APIs to CRM, quotation, application, payment and other systems.
Reinforcement Learning
Uses Unsupervised Learning to populate the Ai Brain, and Reinforcement Learning to provide feedback to the Brain from all interactions.
Secure & Compliant
Highly secure, cloud agnostic, hosted when and where you need. SOC2 Type 1 Certified & PCI Compliant.
Fast To Deploy
Typically deployed within 2-8 weeks (depending on complexity), Flamingo Ai scales infinitely, is quick to train and always learns. Our unique technology learns how to converse with your customers, augment your employees' capabilities, and operates at scale.
Non-Technical
Can be managed by non-technical staff and does not require data science teams to configure or edit.
Real Time Insights
The easy to use Flamingo Ai dashboard provides insights into learnings from the Brain. These come directly from your customers in real-time.
Human Assisted Mode
Cognitive virtual assistants can be used as fully automated guides, or as a partner for employees who are selling or servicing customers, working to augment their capability across different channels.
Simple SaaS Pricing
Initial set up fee followed by simple monthly SaaS pricing.
Mode Selection
Can be used as fully automated or in Human Assisted mode where operators can join the conversation in real-time and provide assistance. This trains the Ai Brain for future similar interactions. Guide customers through the journey in a conversational way, to outcomes best suited to their needs, 24 hours a day.

Clients

Flamingo Ai Banking Solutions

Customer Inquiries

Pre-Sale Questions

MAGGIE

The Virtual Inquiry

Assistant

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Research
Quotation
Application
Sale

The Sales Journey

ROSIE

The Virtual Sales

Assistant

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Service
Inquiries
Claims
Support

The Service Journey

RILEY

The Virtual Service

Assistant

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INSIGHTS & IMPROVEMENTS

Advanced Intelligence

LIBBY

The Flamingo Ai

Knowledge Engine

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A Powerful Knowledge Engine for Banking

‘01
Improve completion rate of banking sales and service processes
‘02
Improve the banking customer experience with a more compliant, consistent and personalized customer journey
‘03
Built with the rigorous security and compliance needs of the banking industry in mind
‘04
Augment employees to improve performance and efficiency
‘05
Free up employees from simple tasks to focus on higher value customer engagement
‘06
Generate unique insights into banking customer interactions and ability to mine, model and use this insight across the organization
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